We love our customers. Every single day, we come to work in hopes of helping someone (new and repeat customers alike) make the most informed decision about purchasing a trailer. When they are able to say kind words about us, it makes everything we do worthwhile.
Please let us know how we can help you do the very same.
Just picked up my new dump trailer! This is the second dump trailer I own. This dump trailer is by far better built than my previous one. My sales person Jerry was excellent. If you're going to buy a dump trailer go see Jerry.
When I purchased my trailer from Trailer Mart it was refreshing to have a salesperson like Jon willing to take their time and answer any and all questions. After visiting other trailer sales facilities, I realized Trailer Mart is a few steps above the rest in respect to how they handle their customers.
Additionally, I experienced a tire issue on the trailer's maiden voyage. I brought the tire and wheel back to Trailer Mart to see what could be done with a non-repairable tire. Without hesitation Jon (salesperson) and Scott (parts department) brought out a replacement tire and wheel assembly to replace the damaged unit.
I was pleased to find out that Customer Service is still important to Trailer Mart and their staff.
I was looking for an enclosed trailer to store and transport tools, building materials, etc...
Jerry took quite a bit of time showing me different models, features, pros and cons of different manufacturers and all the specifics of each.
I felt I had plenty of information to make an educated choice about which trailer I was going to purchase. Once I selected my trailer we walked through the customization I required and gave them a delivery date that I needed it by.
They actually had it ready a day early.
Everything was exactly as discussed and priced. There were no sudden changes or surprises at the end.
This is how business should be conducted.